Our Most Common Questions
Here, we answer the most common questions about our SMART repair services, covering everything from the types of damage we repair to how our mobile service works. Whether you're curious about the repair process, pricing, or how to book, we've got you covered. If you don't see your question here, feel free to reach out — our team is always happy to help!
Frequently Asked Questions
SMART stands for Small, Medium Area Repair Technology — fixing small areas of vehicle damage without replacing entire panels, which saves you time and money.
A specialist technique that uses tools to gently massage dents out from underneath, without fillers or paint, preserving your car’s factory finish.
It depends on the damage. Submit a quote form with images and our experts will advise which method best suits your situation.
Our technician assesses the damage, prepares the area, then applies the targeted repair method — such as painting or dent removal — often completing the work on-site.
Avoid washing the repaired area for 48 hours, and skip harsh chemicals for a few weeks to preserve the finish.
No — your technician will contact you when starting and finishing, so you’re free to work or go out during the repair.
A safe space with 3–4 feet of clearance around the vehicle, a parking space for the van, and access to an electrical outlet.
Your repairer will contact you the day before to arrange an arrival time. Their contact details are provided in your booking confirmation.
Lead times average 1–5 weeks. We’ll provide exact dates once your job is allocated to your local technician.
Get your free repair quote now!
Upload a few photos of the damage and we'll email your fixed-price quote, usually within the hour.
Start your quote